Privacy Policy

Vioota Logistics (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
or engage with our logistics services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, company name
• Email address
• Phone number
• Business details provided through enquiry or quotation forms

Business & Shipment Information

• Cargo details, shipping routes, supplier details
• Customs documentation data provided by clients
• Billing and invoicing information

Technical Information

• IP address, browser type, device information
• Website usage data via cookies and analytics tools

2. How We Use Your Information

We use collected information to:

• Provide logistics, sourcing, freight, warehousing, and customs services
• Prepare quotations and manage shipments
• Communicate service updates, tracking, and support
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

3. Information Sharing & Disclosure

We do not sell or rent your personal data.

We may share information only with:

• Vetted logistics partners (carriers, agents, warehouses, customs brokers) strictly for service execution
• Government authorities and customs bodies as legally required
• Professional advisors (auditors, legal consultants) when necessary

All partners are required to maintain confidentiality and data protection standards.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information
against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain personal and business data only as long as:

• Required to fulfill services
• Necessary for legal, tax, or regulatory compliance

6. Cookies

Our website may use cookies to enhance user experience and analyze website traffic.
You may control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of inaccurate data
• Withdraw consent for marketing communications

Requests can be sent to
info@viootalogistics.com.

8. Policy Updates

We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.

9. Contact Information

Vioota Logistics
Email:
info@viootalogistics.com
Phone: +971 55 236 4754

Address:
Vioota FZE LLC
Ajman Ventures Centre Free Zone
Office No: BC-889138, 26th Floor,
Amber Gem Tower, Sheikh Khalifa Street,
P.O. Box: 4848